Terms & Conditions

In General
vonPappe GbR (www.vonPappe.com)
represented by Alexander Hollberg
Address: Helmholtzstr. 15, 99425 Weimar
Sales Tax Identification number (Germany): 162/155/90007
owns and operates this Website.
This document governs the sale of furniture products through vonPappe online shop (www.vonPappe.com). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms & Conditions"). By using the Services, you are agreeing to all of the Terms & Conditions, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms & Conditions.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.
This Website may contain links to other websites (the "Linked Sites"), which are not operated by vonPappe GbR. vonPappe GbR has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.


You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and vonPappe GbR will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property and Content

The intellectual property rights in all content (including photographic images and videos) made available to you on or through this Website remain the property of vonPappe GbR and are protected by copyright laws and treaties around the world. All such rights are reserved by vonPappe GbR and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

a) Conclusion of contract

The contract is concluded via the vonPappe shop system. The presented offers on www.vonPappe.com are non-binding invitations to submit an offer via ordering, which can be accepted by the provider vonPappe GbR. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with www.vonPappe.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. vonPappe GbR retains the right to refuse any request made by you.

The ordering procedure for conclusion of contract contains the following steps:

By pressing the button “Pay” you are submitting a binding offer for the products placed in the shopping basket. When placing an order you understand that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

b) Duration of contract

The duration of contract is unlimited.

c) Availability

If for reason vonPappe GbR is unable to fulfil the contract any payments made by the customer will be reimbursed immediately. In this case the customer will be informed about the non-availability of the service.

d) False information presented on the Website

Whilst we try to ensure that all details, descriptions and prices which appear on
www.vonPappe.com are accurate, errors may occur. If we discover an error in the price of any goods, which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

e) Prices, shipping costs and return shipping costs

At the time of purchase the prices displayed on www.vonPappe.com apply. All prices are final prices including VAT. Depending on the shipping destination additional costs may apply. These will be presented before completing the ordering process. In case a right of withdrawal exists and is exercised, the return shipping costs are to be paid by the customer.

f) Conditions of payment

he customer has solely the following options of payment:

Additional types of payment will not be accepted and rejected.

If payment is made through PayPal, the service provider will transfer the customer’s payment to vonPappe GbR. Additional information can be found on the website of PayPal.

If payment is made by advanced bank transfer, the amount invoiced is to be transferred to the listed account upon receiving the invoice, which contains all information required for a bank transfer and is sent via email.
The customer is obliged to transfer the invoice amount to the listed bank account within 7 days of receiving the invoice.
The order will be shipped once the invoiced amount has been received. In case the payment is not received after 14 days of receiving the invoice and after sending a second request for payment, vonPappe GbR reserves the right to withdraw from the contract with the consequence that the order is invalid. The order is then settled without further consequences for neither customer nor vonPappe. vonPappe will inform the customer about the withdrawal from contract via email.

g) Delivery conditions

The product will be promptly shipped upon receiving the amount invoiced. The order will be shipment will be completed on average within 2 days. The time of delivery depends on the destination country or in which the customer resides. In Germany the average delivery time is 3 working days. vonPappe GbR will immediately inform the customer about any delays. In case of a permanent supply hindrance the vonPappe GbR reserves the right of withdrawing from the contract. The customer will be informed immediately and payments will be reimbursed.

h) Warranty

The provider vonPappe reserves the right to choose between repair and supply of a new product when subsequent fulfilment is required.
The national regulations are valid.

i) Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law vonPappe GbR and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect vonPappe GbR's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

j) Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

k) Indemnity

You agree to indemnify, defend and hold harmless vonPappe GbR, its associates, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms & Conditions.

l) Variation

vonPappe GbR shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of www.vonPappe.com.

m) Design of contract

The Terms & Conditions are available at www.vonpappe.com/kontakt/agb . The customer’s ordering data are not accessible via the internet due to security reasons. The customer can correct errors made during the ordering process by clicking the return button.

n) Assignment and pledge ban

Claims and rights of the customer to the provider shall not be assigned or pledged without the provider’s approval except for cases in which the customer has provided evidence for a justified interested in assignment and pledging.

o) Language, legal venue and choice of law

The contract is written in German and English. The management of the contractual relationship is taking place in German or English.
The Law of the Federal Republic of Germany applies exclusively, as long as no legal provisions of the state is restricted in which the customer has his or her residence.
In the event of disputes with customers, which are merchants, juristic persons under public law or special fund under public law or have no general legal venue in Germany or in another EU member state legal venue is the registered office of vonPappe GbR.

p) Invalidity

If any part of the Terms & Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms & Conditions will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

q) Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

r) Entire Agreement

The above Terms & Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and vonPappe GbR. Any waiver of any provision of the Terms & Conditions will be effective only if in writing and signed by an associate of vonPappe GbR.

Right to withdraw

The customer has the right to withdraw from the contract without statement of reasons.

In case more than one of these options is valid the latest is relevant.

In order to exercise the right to withdraw the customer is obliged to inform
vonPappe GbR
Alexander Hollberg,
Helmholtzstr. 15,
99425 Weimar
E-Mail: info@vonpappe.com
about the customer’s wish to make use of the right to withdraw in an explicit announcement either via E-Mail or letter or returning the goods with a clear statement to the above stated address. The message informing about the exercising the right to withdraw needs to be sent before expiration of the right to withdraw.

a) Consequences of withdrawal

In case of withdrawal from the contract, vonPappe GbR will reimburse all payments received from the customer, including those covering the expenses delivering goods to the customer.
If the customer expressly chooses a certain type of delivery (for instance 24-hour express delivery), although vonPappe GbR offered a common and generally acceptable type of delivery which would have incurred lower delivery costs, the customer should bear the difference in costs between these two types of delivery.
The reimbursement will be made within 14 days from the day, on which vonPappe GbR received the notification of withdrawal from the contract. The same type of payment will be used to reimburse the payment as has been chosen by the customer to pay for the product acquired. vonPappe GbR reserves the right to deny the reimbursement until the purchased product(s) has/have been returned or the customer has provided evidence that the order has been shipped back, depending on which of these dates is the earlier.
The customer is obliged to ship the order back within 14 days from the day, on which vonPappe GbR has been notified about the cancelation of the contract. The shipment address in this case is

vonPappe GbR
Alexander Hollberg,
Helmholtzstr. 15,
99425 Weimar
E-Mail: info@vonpappe.com

The deadline is fulfilled when the good(s) is/are shipped back within 14 days.
The customer bears the costs for return shipping.

In case the customer used the goods to an extent more than necessary to establish the nature, characteristics and the functioning of the goods the customer is reliable to bear the costs associated with any loss of value of the product.

b) Exceptions for right of withdrawal

The right of withdrawal does not apply to goods made to the customer’s specifications or which are personalised.